Dashboard login/signups failing
Nov 8, 05:51 UTCResolved - Incident has been resolvedNov 8, 05:51 UTCInvestigating - We are currently investigating this issue.
View ArticleIndia region rooms facing conferencing issues
Dec 7, 11:20 UTCResolved - The incident has been mitigated. For now the india region rooms are redirected to EU cluster.Dec 7, 10:52 UTCInvestigating - We are currently investigating this issue.
View Articlerooms hosted on 100ms webapp (*.app.100ms.live) are not working
Feb 1, 16:25 UTCResolved - This incident has been resolved.Feb 1, 15:48 UTCInvestigating - We are currently investigating the issue. Only the rooms hosted on 100ms webapp (*.app.100ms.live) are...
View ArticleConferencing System was not working
Mar 29, 05:05 UTCResolved - Conferencing system was down from 10:25 AM IST to 10:35 AM IST because of incorrect config.
View ArticleRecordings are getting delayed
May 5, 07:29 UTCResolved - We have identified the issue and resolved it. All the recordings which are in backlog are getting processedMay 5, 05:41 UTCInvestigating - We have observed that recordings...
View ArticleDegraded Performance
Jul 15, 19:34 UTCResolved - This incident has been resolved.Jul 15, 16:27 UTCUpdate - Dashboard sample apps are taking around a minute to load also in some cases 404 is coming (it should be resolved by...
View ArticleIssues in connecting to conferencing rooms
Jul 28, 17:15 UTCResolved - There was an issue while connecting to conferencing rooms from 10:08 PM (IST) to 10:33 PM(IST). It is resolved now and all the services are running fine.
View ArticleIssues in connecting to conferencing rooms
Aug 4, 10:19 UTCResolved - There was an issue connecting to conferencing rooms from 3:49 PM(IST) to 3:53 PM(IST). One of our ephemeral storage instances became unavailable which led to this situation...
View ArticleDashboard not working
Aug 10, 13:30 UTCResolved - This incident has been resolved,Aug 10, 13:28 UTCMonitoring - A fix has been implemented and we are monitoringAug 10, 13:25 UTCIdentified - The issue has been identified and...
View ArticleErrors in joining conferencing
Sep 6, 05:48 UTCResolved - This incident has been resolved.Sep 6, 05:26 UTCMonitoring - A fix has been implemented and we are monitoring the resultsSep 6, 05:05 UTCIdentified - The issue has been...
View ArticleError in joining conferencing rooms
Sep 12, 15:58 UTCResolved - The incident has been resolved.Sep 12, 15:36 UTCMonitoring - The issue has been mitigated we are monitoring the systemsSep 12, 15:22 UTCIdentified - The issue has been...
View ArticleError in opening dashboard apps
Nov 25, 07:42 UTCResolved - Links of dashboard apps were throwing 404.
View ArticleDashboard is facing issue while login
Dec 24, 18:39 UTCResolved - This incident has been resolved.Dec 24, 18:36 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 24, 18:12 UTCIdentified - We have identified...
View ArticleService Down
Mar 2, 18:30 UTCResolved - API Service was down for 25 minutes from 12:00 AM IST to 12:25 AM IST
View Article100ms token endpoint is not working in few cases
Mar 23, 09:51 UTCResolved - This incident has been resolved.Mar 23, 09:40 UTCMonitoring - We have deployed the fix now monitoring the systemsMar 23, 09:39 UTCIdentified - The issue has been identified...
View ArticleIndia region is not working
Apr 14, 17:34 UTCResolved - This incident has been resolvedApr 14, 17:22 UTCMonitoring - A fix has been implemented and we are monitoring the resultsApr 14, 17:21 UTCIdentified - The fix has been...
View ArticleDashboard and Sample Apps were down for 5 minutes
Jul 24, 10:35 UTCResolved - Dashboard and 100ms Sample Apps were down for 5 minutes. It is back to normal now.
View ArticleThere was an increase in failures while joining the room from the EU region.
Nov 9, 07:50 UTCResolved - There was an observed increase in failures when attempting to join the room from the EU region between 1:20 PM IST and 2:00 PM IST on November 9, 2023.This issue arose due to...
View ArticleDetails for some EU cluster sessions are unavailable in the API and dashboard.
Apr 4, 10:43 UTCResolved - This incident has been resolved.Apr 4, 09:16 UTCMonitoring - A fix has been implemented and we are monitoring the results.Apr 4, 09:08 UTCUpdate - We are continuing to work...
View ArticleGlobally Intermittent connectivity issues.
Apr 18, 18:49 UTCResolved - This incident has been resolved. All services are up and running now.Apr 18, 18:48 UTCUpdate - We are continuing to investigate this issue.We use Atlas MongoDB as a global...
View ArticleFew users were getting disconnected from the session and couldn't rejoin in...
May 7, 11:50 UTCResolved - This incident has been resolved.May 7, 09:51 UTCMonitoring - Fix has been deployed, we are monitoring the results.May 7, 09:20 UTCIdentified - Some media servers were being...
View ArticleAuto start composite recordings are empty
Aug 14, 13:30 UTCResolved - There was an issue with the latest web deployment, which caused the recording bot to fail in capturing the remote peers. As a result, no publishers were recorded.
View ArticleRemote peers are not visible in 100ms Prebuilt App
Aug 14, 14:03 UTCResolved - The incident has been resolvedAug 14, 14:00 UTCMonitoring - We have reverted the web app deployment and monitoring it.Aug 14, 13:58 UTCIdentified - We have identified the...
View ArticleHLS live streaming was down
Aug 28, 06:30 UTCResolved - The HLS live streaming was down from 11:41AM IST to 11:52AM IST in India region
View ArticleHLS streaming and recording down in India region
Oct 1, 15:10 UTCResolved - This incident has been resolved. We will share the RCA soonOct 1, 15:08 UTCUpdate - We are continuing to investigate this issue.Oct 1, 14:30 UTCUpdate - The issue has been...
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